How can we help?

ChessKindle connects chess learners with tutors who match their level, goals, schedule and budget. Learners can browse tutors, make a request, review a proposal, pay for a class package and attend lessons.

Yes. Choose “Myself” when you will take the classes. For a child or learner in your care, provide their first name, age group and current learning level.

Compare verified status, experience, rating, price, availability and profile highlights. Filters include price, availability, rating and the learning level taught.

No. Direct tutor messaging is not part of the learner experience. Requests, proposals and confirmed class details are handled through ChessKindle.

An open request describes what you need and allows suitable tutors to submit proposals. A direct request goes only to a tutor selected from their profile.

No. One open request may be active at a time. Edit or close it before creating another.

It contains the tutor message, class rate, class quantity, total cost, meeting method and schedule. It also indicates if the tutor proposed different dates or times.

The proposal moves to payment review and the open request closes to other tutors. Classes activate only after payment is confirmed.

No. Only one tutor package can be active at a time. Complete it before starting another with the same or a different tutor.

Use the class counter to choose any supported quantity, including 3, 5 or 7 classes.

Yes. Virtual classes may use Google Meet or Cal Video. Open in-person requests show tutors the city, not your full address.

These self-service actions are outside the MVP. Review the schedule carefully before paying and contact support about an exceptional issue.

Mark it as held, leave an honest tutor review, then book the tutor again or choose someone new.

You pay after a direct request is accepted or a proposal is chosen. The confirmed amount and account email are passed to secure Paystack checkout.

The Nigerian launch displays and collects payments in Nigerian naira (₦).

Change it in learner Settings, not on the payment page. Sensitive account changes may require OTP verification.

The marketplace displays the city for in-person requests. The full venue is shared only as needed after a tutor is selected and the booking is confirmed.

Contact support with the relevant reference and a factual account. For immediate danger, contact the appropriate local emergency service.